FAQ
1
​How do I
place an order?
Select the product you want and add it to your cart. Checkout when you are ready. If interested in bulk volumes please email us.
2
Secure Ordering
& Payment Options
All orders are placed via our online ordering services. Payments accepted include credit card, debit card, and PayPal. You will be provided a confirmation number upon the successful completion of an order. If you did not receive a confirmation number there is a high likelihood that the order was not successful. Please contact us via our contact information in order to resolve incomplete orders, or to confirm the status of any orders which you have placed.
3
Shipping
Shipping will be calculated on checkout. Please allow the standard delivery times as outlined by the shipping carrier and shipment method selected during the checkout phase. Please note that the shipment time frame begins from the moment an order is collected by the carrier and leaves our warehouse.
4
Returns
& Refunds
We offer returns for most items within 30 days of receipt of shipment. To qualify for a full refund or replacement the items are subject to conditions listed below:
-
Items must be in a new and unused condition
-
Items must be returned with all original packaging and accessories
-
Damaged and defective items must be returned without any indication of customer use or tampering